Privacy policy

Information we collect

• Information you provide: your name, email, company, messages, booking details, time zone and any other information you choose to send us. Contact details on the Pulse download form are optional; a direct download is available without submitting them.
• Visit and advertising information: IP address, browser and device details, pages visited, clicks, referring pages, campaign parameters, advertising click identifiers and booking conversion events. We may connect this information with an enquiry or booking.
• Website session replays: PostHog helps us reconstruct interactions with our web pages, such as page content, clicks and scrolling, to understand usability and technical problems. Please avoid putting sensitive personal information in website forms.

How we use information

We use information to respond to enquiries, arrange calls, discuss and provide services, maintain website security, diagnose problems, improve the website and measure advertising performance.

Where data protection law requires a legal basis, these purposes involve responding to your request or taking steps towards a contract, our legitimate interests in operating and improving our business, and meeting legal obligations. Where processing relies on consent, you can withdraw that consent.

Service providers and advertising partners

We use Vercel for hosting, Cal.com for scheduling, email and calendar providers for communications, and PostHog for analytics, session replay and optional download-contact records. We also use Google Analytics, Google Ads, Meta Pixel, OpenAI Ads and Google Fonts.

These providers receive information needed for their functions. Advertising partners may receive device identifiers, page visits, campaign details and conversion information, and process it under their own policies. Such disclosures may count as “sharing” or targeted advertising under some privacy laws.

Provider policies: Vercel, Cal.com, PostHog, Google, Meta and OpenAI.

We may also disclose information when legally required, to protect rights and security, or in connection with a business transfer, subject to applicable law.

Cookies, browser storage and your choices

The website uses cookies, local storage and tracking pixels for booking functionality, attribution, analytics and advertising measurement. Analytics and advertising tools currently load automatically when you visit. Some attribution information remains in your browser until its site data is cleared.

You can use browser settings to block or delete cookies and site storage, and browser tools to restrict tracking. These controls may affect booking or other features and do not necessarily stop every form of data collection. You can also manage advertising preferences with the providers above.

Storage, retention and security

Information may be processed in the United States and other countries where our providers operate. Protection rules can differ by country. Where applicable law requires safeguards for an international transfer, those requirements apply; contact us for information about the arrangements relevant to your data.

We retain information according to the purpose it serves, including responding to enquiries, maintaining business relationships, resolving disputes and meeting legal obligations. Retention also depends on the type of record and provider settings. We use reasonable safeguards, but no online service can guarantee absolute security.

Your privacy rights

Depending on where you live, you may be entitled to access, correct, delete or receive a copy of your information, restrict processing, withdraw consent, or complain to your local data protection authority.

You may also have the right to object to processing and to opt out of targeted advertising or sharing of personal information. Email stephen@availeth.io to exercise applicable rights or stop marketing communications. We may need to verify your identity before handling a request.

Children and policy updates

Our website is intended for business users, not children under 16. If a child has provided personal information, please contact us. We may update this policy as our practices change; the date above identifies the current version.